BGOV Event: Federal Leaders Focus on Role of ‘Making IT Happen’

Bloomberg Government subscribers get the stories like this first. Act now and gain unlimited access to everything you need to grow your opportunities. Learn more.

Three information technology and cybersecurity officials covered ground from industry outreach to plans for continued modernization at a Bloomberg Government roundtable discussion last week.

The roundtable followed a presentation by Bloomberg Government analyst Kerry Burgott and Deputy News Director Loren Duggan and a recorded interview between reporter Josh Axelrod and Laura Stanton, the assistant commissioner for the Office of Information Technology Category at the General Services Administration.

Click here to watch a replay of the full Federal Industry Leaders Forum: Making IT Happen event.

Kelly Fletcher, Department of State chief information officer, brought up the agency’s pending Evolve contract vehicle.

BGOV on Evolve

Earlier: Bidding Open on Slots for $10 Billion State Department IT Work (Dec. 7, 2022)

  • Agency-specific IT vehicle with up to 34 awards
  • Maximum value $10 billion
  • Replacing 11 IT contracts and task orders for consolidation that are worth $642 million since fiscal 2018

Serena Chan, senior technical advisor at the Defense Information Systems Agency’s Operations and Infrastructure Center, updated the audience about the Pentagon’s project to use commercial technologies in efforts to build a Defense Department-wide zero trust architecture.

For more key observations from the roundtable participants about zero trust and other cybersecurity efforts, click here.


Monica Langley, deputy chief information officer at the Federal Emergency Management Agency, added comments about the Biden administration’s prioritization of improved customer experience for the public’s interaction with government websites and services.

BGOV on Customer Experience Initiatives

  • The Bloomberg Government analyst-defined market for digital services, which includes tools for customer experience, resulted in nearly $8 billion in contract spending governmentwide in fiscal 2022.
  • The Biden administration earlier in March announced projects aimed at streamlining interactions with government offices in circumstances like having a child, enrolling children in programs for low-income families, experiencing financial distress, moving from military to civilian life, or nearing retirement. Read more: Biden Wants Better ‘Life Experience’ With Government Websites

To contact the editors responsible for this story: Amanda H. Allen at; Fawn Johnson at

Stay informed with more news like this – the intel you need to win new federal business – subscribe to Bloomberg Government today. Learn more.